Effective date: August 2023
We operate the website www.ledermann-services.com and take the protection of your personal data seriously. In this privacy policy, we explain which personal data we collect, how we use, share, and protect it.

1. Collection and Processing of Personal Data
a) Personal data refers to information related to an identified or identifiable natural person. We collect and process your personal data only to the extent permitted by law or if you have given us your consent. The collection and processing of your personal data generally occurs when you use our website, for example, when you sign up for our newsletter, fill out a contact form, create a customer account, or make a purchase.
b) The personal data we collect may include (but is not limited to) the following information: your name, address, email address, phone number, IP address, and other information you voluntarily provide to us.

2. Specific Processing of Personal Data in Our Company
a) Cookies
We use cookies on our website. Cookies are small files that are stored on your device and saved by your browser. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them or until they expire. These cookies allow us to recognize your browser the next time you visit our website.
In your browser, you can configure settings to be informed about the setting of cookies in advance, and decide in individual cases whether to accept cookies for specific cases or exclude them altogether. However, this may limit the functionality of the website.
Cookies necessary for electronic communication or for functions you have requested, or that optimize your user experience, are stored in accordance with the legal requirements of the DSG (Swiss Data Protection Act).
b) Newsletter
We offer a newsletter that you can subscribe to. When you sign up for the newsletter, we collect at least your email address. Our external newsletter service provider may collect additional data; please refer to their privacy policy (see below).
c) Newsletter Analytics
We use an analytics service to measure the reach of our newsletter. This includes measuring how often the newsletter is opened and which links the recipients follow.

3. Purpose of Data Processing
a) We process your personal data to provide you with the services and functionalities of our website and to improve and optimize our website.
b) If you have given us your consent or if it is legally permitted, we may also use your personal data for marketing purposes, such as sending you information about our products, services, promotions, or events.

4. Data Sharing with Third Parties
We generally do not share your personal data with third parties.

5. External Services
We use services from third-party providers on our website. Below is a selection of the services used (e.g., analytics, advertising, CDN, fonts, videos, etc.).

6. Links
Our website contains links to third-party websites. We are not responsible for the content and privacy practices of external websites that you access through these links. Please refer to the respective websites’ privacy policies for more information.

7. Data Storage and Security
a) We store your personal data only as long as necessary for the purposes for which they were collected, unless there are legal retention obligations.
b) We use technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, or disclosure.

8. Your Rights
a) You have the right to request information about the personal data we hold about you.
b) You have the right to have incomplete, incorrect, or outdated personal data corrected.
c) Under certain conditions, you have the right to request the deletion of your personal data.
d) You have the right to object to the processing of your personal data for direct marketing purposes.
e) You have the right to receive the personal data you have provided in a structured, commonly used, and machine-readable format and to transfer this data to another controller without hindrance from us.

9. Contact or Responsible Person for Data Processing
If you have any questions about our privacy policy or the processing of your personal data, please contact us at Contact.

10. Changes to the Privacy Policy
We reserve the right to change or update this privacy policy from time to time.

Sursee, August 9, 2023
Concierge Service, Caroline Smith

Copyright:
HESS Advokatur AG
Lic. iur. Christoph Hess-Keller
Attorney | Notary | SAV Specialist Lawyer for Construction and Real Estate Law
Industriestrasse 5a (Center-Point)
P.O. Box 2547
6210 Sursee